Last Updated: 10/9/23
At MIRARI, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may return it within 7 days from the date of purchase, provided the item is in sellable condition with tags intact and in its original packaging.
To be eligible for a return, the following conditions must be met:
Timeline: You must initiate the return process within 7 days from the date of purchase.
Condition: The item must be in sellable condition. This means it should be unused, undamaged, and in the same condition as when it was received.
Tags Intact: All original tags, labels, and packaging materials must be intact and included with the returned item.
Original Packaging: The item must be returned in its original packaging or a packaging of similar quality to ensure its safe return.
How to Initiate a Return
To initiate a return, please follow these steps:
Contact Us: Send an email with the subject line "Return Request - [Your Order Number]." In the email, please include your name, contact information, order number, and a brief description of the reason for the return.
Wait for Confirmation: Our customer support team will review your request and provide you with instructions for returning the item.
Pack the Item: Pack the item securely in the original packaging or suitable packaging to prevent damage during transit.
Return Shipping: You are responsible for the cost of return shipping, unless the return is due to an error on our part.
Return Address: Ship the item to the address provided by our customer support team.
Once we receive and inspect the returned item, we will process your refund within 3 business days. The refund will be issued using the original payment method used for the purchase.
We do not offer direct exchanges. If you wish to exchange an item, please follow the return process as outlined above, and then place a new order for the desired item.
If you have any questions or need further assistance regarding our Return Policy, please contact our customer support team.